TY  - BOOK
AU  - Hughes,John
AU  - Dummett,Paul
TI  - Total Business 2
SN  - 9780462098654 (Student's book)
PY  - 2010///
CY  - London, Boston
PB  - Summertown Publishing, National Geographic Learning
KW  - English language
KW  - Business English
KW  - Textbooks for foreign speakers
KW  - Study and teaching
KW  - Foreign speakers
KW  - B1 (CEFR)
KW  - Intermediate
N1  - "Total Business is a three-level business English course for pre-work students and business people wishing to improve their English and their employment prospects. It is also suitable for in-company training; The 12 modules are divided into
; Business Topics – lessons to teach vocabulary used in the working world
; Business Skills – lessons to develop essential communication skills
; Learning Strategies – lessons that focus on language learning in the business context; The core lessons  offer
; Modern, business-related topics to engage students and involve them in the practice of everyday business
; An integrated grammar syllabus offering extensive functional practice
; Varied activities and learning strategies to motivate and support students in their studies." (Book Cover); CONTENTS; Module 1; BUSINESS TOPIC; 1.1 Working life
; VOCABULARY: Describing working life
; READING: Attitudes to work
; GRAMMAR: Gerund and infinitive
; LISTENING: The future of human resources
; VOCABULARY: CVs and personal summaries
; READING: The anonymous CV; BUSINESS SKILLS; 1.2 Asking and answering questions
; LISTENING: An environmental accident
; GRAMMAR: Indirect questions
; SPEAKING: A job interview; LEARNING STRATEGIES; 1.3 READING: Understanding gist; Module 2; BUSINESS TOPIC; 2.1 Growing the company
; VOCABULARY: Parts of a company
; VOCABULARY: Growth strategy
; READING: SAP competes with ‘organic growth’
; GRAMMAR: Past tenses
; WRITING: Writing about the past
; READING: Mergers and acquisitions
; LISTENING: The PeopleSoft takeover
; WRITING: A press release
; READING: Organisational culture
; SPEAKING: An employee survey; BUSINESS SKILLS; 2.2 Presenting facts
; LISTENING: Falling shares
; SPEAKING: Presenting facts; LEARNING STRATEGIES; 2.3 SPEAKING: Giving personal information
N2  - Module 3
BUSINESS TOPIC
3.1 Communication at work
VOCABULARY: Means of communication
READING: Better communication?
GRAMMAR: Verb patterns
LISTENING: Dealing with problems
SPEAKING: Handling calls sensitively
BUSINESS SKILLS
3.2 Email exchange
WRITING: Formal and informal emails
LEARNING STRATEGIES
3.3 LISTENING: Note-taking

Module 4
BUSINESS TOPIC
4.1 The art of selling
VOCABULARY: Selling
LISTENING: Sales techniques
READING: Advertising trends
GRAMMAR: Tenses and time phrases
GRAMMAR: Transitive and intransitive verbs
SPEAKING: In the field
WRITING: A sales report
BUSINESS SKILLS
4.2 Presenting figures
VOCABULARY: Describing performance
LISTENING: A sales forecast
SPEAKING: Presenting figures
LEARNING STRATEGIES
4.3 WRITING: Describing and explaining graphs

Module 5
BUSINESS TOPIC
5.1 Money and finance
VOCABULARY: Money expressions
SPEAKING: A bank loan
LISTENING: A culture of debt
GRAMMAR: Expressions of comparison
SPEAKING: Choosing an investment
VOCABULARY: Company finance
READING: A financial summary
BUSINESS SKILLS
5.2 Discussing options
VOCABULARY: Business costs
LISTENING: Discussing costs
SPEAKING: Discussing options and making recommendations
LEARNING STRATEGIES
5.3 LISTENING: Monologues

Module 6
BUSINESS TOPIC
6.1 Purchasing power
VOCABULARY: Online trading
SPEAKING: Managing suppliers
READING: How the supermarkets are squeezing their suppliers
GRAMMAR: Relative and participial clauses
LISTENING: A contract to supply
GRAMMAR: Ordering events: tense practice
WRITING: A letter of complaint
BUSINESS SKILLS
6.2 Telephoning
VOCABULARY: Telephone expressions
SPEAKING: Problems with orders
LEARNING STRATEGIES
6.3 WRITING: Letters, reports and proposals

Module 7
BUSINESS TOPIC
7.1 Managing people
VOCABULARY: Managerial qualities
LISTENING: Strengths and weaknesses
VOCABULARY: Idioms: management problems
GRAMMAR: Expressing purpose
READING: Management consultants
GRAMMAR: Word order: adverbs
BUSINESS SKILLS
7.2 Report writing
WRITING: A business report
VOCABULARY: Linking phrases
WRITING: A report on employee training
LEARNING STRATEGIES
7.3 Reading: Linking ideas

Module 8
BUSINESS TOPIC
8.1 Being responsible
VOCABULARY: Environmental problems
READING: Trading pollution quotas
GRAMMAR: Use of prepositions with statistics
WRITING: Describing a graph
VOCABULARY: Corporate social responsibility
GRAMMAR: Gerunds and infinitives
BUSINESS SKILLS
8.2 Formal meetings
VOCABULARY: Business meetings
GRAMMAR: Modal verbs
SPEAKING: Discussing business ethics
LEARNING STRATEGIES
8.3 READING: Vocabulary and collocation

Module 9
BUSINESS TOPIC
9.1 Innovation
VOCABULARY: Describing products
SPEAKING: Market research
GRAMMAR: Collocations: verb + preposition
LISTENING: A product presentation
READING: Don’t waste your money on innovation
LISTENING: Idioms
GRAMMAR: would
WRITING: A letter in response to a request
BUSINESS SKILLS
9.2 Negotiating
READING: Getting past no
SPEAKING: Business angels: a negotiation
LEARNING STRATEGIES
9.3 READING: Interpreting the main ideas

Module 10
BUSINESS TOPIC
10.1 Travel and entertainment
VOCABULARY: Business travel
LISTENING: A team-building day
GRAMMAR: Future forms
READING: Events management
VOCABULARY: go and get
READING: Planning a corporate event
SPEAKING: Making a pitch
BUSINESS SKILLS
10.2 The language of proposals
LISTENING: Taking notes
READING: Two proposals
WRITING: A proposal for a corporate event
LEARNING STRATEGIES
10.3 SPEAKING: Discussing and reaching a decision

Module 11
BUSINESS TOPIC
11.1 The economy
VOCABULARY: Economic issues
READING: The new philanthropists
GRAMMAR: Conditionals (types 1 and 2)
SPEAKING: Socio-economic problems
READING: Nicaragua? Yes, please!
LISTENING: Relocation experiences
BUSINESS SKILLS
11.2 Effective writing
WRITING: Written business communication
WRITING: A delicate letter
LEARNING STRATEGIES
11.3 SPEAKING: Presentations

Module 12
BUSINESS TOPIC
12.1 Crossing cultures
VOCABULARY: Globalisation
READING: Cross-cultural communication
READING: Understanding cultural differences
GRAMMAR: Speculation
READING: China rules
LISTENING: Understanding business culture
WRITING: A market profile report
BUSINESS SKILLS
12.2 Social English
VOCABULARY: Conversation starters
LISTENING: Small talk; short responses
SPEAKING: Social situations
LEARNING STRATEGIES
12.3 READING: Proofreading
Information files (Student B)
Useful expressions
Business idioms
Listening scripts
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ER  -