TY  - BOOK
AU  - Dummett,Paul
AU  - Benn,Colin
TI  - Total Business 3
SN  - 9780462098692 (student's book)
PY  - 2009///
CY  - London, UK, Boston, MA
PB  - Summertown publishing, National Geographic Learning
KW  - English language
KW  - Business English
KW  - Textbooks for foreign speakers
KW  - Study and teaching
KW  - Foreign speakers
N1  - "Total Business is a three-level business English course for pre-work students and business people wishing to improve their English and their employment prospects. It is also suitable for in-company training; The 12 modules are divided into
; Business Topics - lessons to teach vocabulary used in the working world
; Business Skills - lessons to develop essential communication skills
; Learning Strategies - lessons that focus on language learning in the business context; The core lessons offer
; Modern, business-related topics to engage students and involve them in the practice of everyday business
; An integrated grammar syllabus offering extensive functional practice
; Varied activities and learning strategies to motivate and support students in their studies." (Book Cover); CONTENTS; Module 1; BUSINESS TOPIC; 1.1 Working life
; VOCABULARY: Describing working life
; READING: Attitudes to work
; GRAMMAR: Gerund and infinitive
; LISTENING: The future of human resources
; VOCABULARY: CVs and personal summaries
; READING: The anonymous CV; BUSINESS SKILLS; 1.2 Asking and answering questions
; LISTENING: An environmental accident
; GRAMMAR: Indirect questions
; SPEAKING: A job interview; LEARNING STRATEGIES; 1.3 READING: Understanding gist; Module 2; BUSINESS TOPIC; 2.1 Growing the company
; VOCABULARY: Parts of a company
; VOCABULARY: Growth strategy
; READING: SAP competes with ‘organic growth’
; GRAMMAR: Past tenses
; WRITING: Writing about the past
; READING: Mergers and acquisitions
; LISTENING: The PeopleSoft takeover
; WRITING: A press release
; READING: Organisational culture
; SPEAKING: An employee survey; BUSINESS SKILLS; 2.2 Presenting facts
; LISTENING: Falling shares
; SPEAKING: Presenting facts; LEARNING STRATEGIES; 2.3 SPEAKING: Giving personal information; Module 3; BUSINESS TOPIC; 3.1 Communication at work
; VOCABULARY: Means of communication
; READING: Better communication?
; GRAMMAR: Verb patterns
; LISTENING: Dealing with problems
; SPEAKING: Handling calls sensitively; BUSINESS SKILLS; 3.2 Email exchange
; WRITING: Formal and informal emails; LEARNING STRATEGIES; 3.3 LISTENING: Note-taking; Module 4; BUSINESS TOPIC; 4.1 The art of selling
; VOCABULARY: Selling
; LISTENING: Sales techniques
; READING: Advertising trends
; GRAMMAR: Tenses and time phrases
; GRAMMAR: Transitive and intransitive verbs
; SPEAKING: In the field
; WRITING: A sales report; BUSINESS SKILLS; 4.2 Presenting figures
; VOCABULARY: Describing performance
; LISTENING: A sales forecast
; SPEAKING: Presenting figures; LEARNING STRATEGIES; 4.3 WRITING: Describing and explaining graphs; Module 5; BUSINESS TOPIC; 5.1 Money and finance
; VOCABULARY: Money expressions
; SPEAKING: A bank loan
; LISTENING: A culture of debt
; GRAMMAR: Expressions of comparison
; SPEAKING: Choosing an investment
; VOCABULARY: Company finance
; READING: A financial summary; BUSINESS SKILLS; 5.2 Discussing options
; VOCABULARY: Business costs
; LISTENING: Discussing costs
; SPEAKING: Discussing options and making recommendations
; LEARNING STRATEGIES; 5.3 LISTENING: Monologues; Module 6; BUSINESS TOPIC; 6.1 Purchasing power
; VOCABULARY: Online trading
; SPEAKING: Managing suppliers
; READING: How the supermarkets are squeezing their suppliers
; GRAMMAR: Relative and participial clauses
; LISTENING: A contract to supply
; GRAMMAR: Ordering events; tense practice
; WRITING: A letter of complaint; BUSINESS SKILLS; 6.2 Telephoning
; VOCABULARY: Telephone expressions
; SPEAKING: Problems with orders; LEARNING STRATEGIES; 6.3 WRITING: Letters, reports and proposals; Module 7; BUSINESS TOPIC; 7.1 Managing people
; VOCABULARY: Managerial qualities
; LISTENING: Strengths and weaknesses
; VOCABULARY: Idioms: management problems
; GRAMMAR: Expressing purpose
; READING: Management consultants
; GRAMMAR: Word order: adverbs; BUSINESS SKILLS; 7.2 Report writing
; WRITING: A business report
; VOCABULARY: Linking phrases
; WRITING: A report on employee training; LEARNING STRATEGIES; 7.3 READING: Linking ideas; Module 8; BUSINESS TOPIC; 8.1 Being responsible
; VOCABULARY: Environmental problems
; LISTENING: Strengths and weaknesses
; VOCABULARY: Idioms: management problems
; GRAMMAR: Expressing purpose
; READING: Management consultants; GRAMMAR: Word order: adverbs; BUSINESS SKILLS; 8.2 Formal meetings
; VOCABULARY: Business meetings
; GRAMMAR: Modal verbs
; SPEAKING: Discussing business ethics; LEARNING STRATEGIES; 8.3 READING: Vocabulary and collocation; Module 9; BUSINESS TOPIC; 9.1 Innovation
; VOCABULARY: Describing products
; SPEAKING: Market research
; GRAMMAR: Collocations: verb + proposition
; LISTENING: A product presentation
; READING: Don't waste your money on innovation
; LISTENING: Idioms
; GRAMMAR: would
; WRITING: A letter in response to a request; BUSINESS SKILLS; 9.2 Negotiating
; READING: Getting past no
; SPEAKING: Business angels: a negotiation; LEARNING STRATEGIES; 9.3 READING: Interpreting the main ideas; Module 10; BUSINESS TOPIC; 10.1 Travel and entertainment
; VOCABULARY: Business travel
; LISTENING: A team-building day
; GRAMMAR: Future forms
; READING: Events management
; VOCABULARY: go and get
; READING: Planning a corporate event
; SPEAKING: Making a pitch; BUSINESS SKILLS; 10.2 The language of proposals
; LISTENING: Taking notes
; READING: Two proposals
; WRITING: A proposal for a corporate event; LEARNING STRATEGIES; 10.3 Speaking: Discussing and reaching a decision; Module 11; BUSINESS TOPIC; 11. The economy
; VOCABULARY: Economic issues
; READING: The new philanthropists
; GRAMMAR: Conditionals (types 1 and 2); SPEAKING: Socio-economic problems
; READING: Nicaragua? Yes, please!
; LISTENING: Relocation experiences; BUSINESS SKILLS; 11.2 Effective writing
; WRITING: Written business communication
; WRITING: A delicate letter; LEARNING STRATEGIES; 11.3 SPEAKING: Presentations; Module 12; BUSINESS TOPIC; 12.1 Crossing cultures
; VOCABULARY: Globalisation
; READING: Cross-cultural communication
; READING: Understanding cultural differences
; GRAMMAR: Speculation
; READING: China rules
; LISTENING: Understanding business culture
; WRITING: A market profile report; BUSINESS SKILLS; 12.2 Social English
; VOCABULARY: Conversation starters
; LISTENING: Small talk: short responses
; SPEAKING: Social situations; LEARNING STRATEGIES; 12.3 READING: Proofreading; Information files (Student B); Useful expressions; Business idioms; Listening scripts; C1 (Effective Profiency) - CEFR; for Advanced learners of English as a second  language
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