TY - BOOK AU - Pledger, Pat TI - English for Human Resources / SN - 9780194579049 (Student Book with MultiROM) PY - 2007/// CY - Oxford PB - Oxford University Press KW - English language KW - Self-instruction KW - Business English KW - Textbooks for foreign speakers KW - Usage KW - Study and teaching KW - Personnel management KW - Terminology N1 - Accompanying "MultiROM" also includes audio tracks that can be played on a conventional CD player. Interactive exercises require a computer; Includes a glossary, appendices and transcript.; Intended for HR and recruitment professionals who need English for their jobs. Intermediate B1 (CEFR) N2 - "English for Human Resources is part of the EXPRESS SERIES. It is the ideal quick course for HR and recruitment professionals who need English for their jobs. It can be used to supplement a regular coursebook, on its own, as a stand-alone intensive specialist course, or for self-study. Before you next appraise or recruit in an international context refer to English for Human Resources to help you prepare. Key Features of the Book: Realistic conversations and meetings presenting phrases and vocabulary in context Authentic HR documents and letters USEFUL LANGUAGE boxes offering tips and key language for specific HR tasks DID YOU KNOW? boxes addressing cultural issues STARTER feature with motivating warm-up activities OUTPUT feature at the end of each unit offering optional listening and reading activities to encourage discussion and reflection Appendix with answer key, transcript, model letters, and useful phrases and vocabulary Key Features of the MultiROML Realistic listening extracts Interactive exercises to practise useful phrases, vocabulary, and communication A-Z wordlist and other helpful reference documents" (Book Cover); CONTENTS: 1. Recruitment Topics: - Job description - Person specification - Recruitment sources and advertising Useful language and skills: The language of job descriptions; Exchanging information; Making suggestions; Agreeing and disagreeing 2. Selection Topics: - Job advertisements - A curriculum vitae - The job interview - Ageism Useful language and skills: Arranging an appointment; The language of interview questioning; Establishing rapport 3. Employee relations Topics: - Employment contracts - Disciplinary and grievance procedures - Health and safety at work - stress and workplace injuries Useful language and skills: The language of contracts; Writing offer and rejection letters; Giving and requesting information 4. HR development Topics: - HR development practices - Dealing with staff problems - Appraisal interviews and reports - Training courses - Equal opportunities and diversity Useful language and skills: Making recommendations; The language of appraisal interviews (diplomatic language, softening disagreement) 5. Reward and remuneration Topics: - Salaries and fringe benefits - Salary reviews Useful language and skills: Asking for and giving feedback; Clarifying; agreeing and disagreeing interrupting; Talking about figures and numbers 6. Industrial relations Topics: - The role of trade unions - Labour relations - A wage negotiation Useful language and skills: The language of negotiating (persuading, bargaining) Appendix: Test yourself Partner Files Partner A Partner Files Partner B Answer key Transcripts Model letters Useful phrases and vocabulary UR - https://goo.gl/Ha9VQt ER -