| 000 -LEADER |
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08397nam a22006617a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
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OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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20230719020946.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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171113b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9781292134819 (Student Book) |
| 040 ## - CATALOGING SOURCE |
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| Transcribing agency |
JCRC |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Cotton, David |
| 245 ## - TITLE STATEMENT |
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| Title |
Upper Intermediate Market Leader : |
| Remainder of title |
Business English Course Book / |
| Statement of responsibility, etc. |
David Cotton, David Falvey, and Simon Kent. |
| 250 ## - EDITION STATEMENT |
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| Edition statement |
3rd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
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| Place of publication, distribution, etc. |
White Plains, NY : |
| Name of publisher, distributor, etc. |
Pearson Education Ltd., |
| Date of publication, distribution, etc. |
2016. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
175 p. : |
| Other physical details |
ill. ; |
| Dimensions |
30 cm |
| Accompanying material |
+ DVD-ROM. |
| 440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE |
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| Title |
Market Leader |
| 500 ## - GENERAL NOTE |
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| General note |
"3rd Edition Extra with business skills and self-assessment." (Front Cover). |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
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| Bibliography, etc. note |
Includes Grammar Reference, Audio Script and Glossary. |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Unit 1: COMMUNICATION<br/> |
| Title |
DISCUSSION: Talk about what makes a good communicator<br/> |
| -- |
LISTENING: An interview with an expert on communication<br/> |
| -- |
READING: A quiet word beats sending e-mail - Financial Times <br/> |
| -- |
LANGUAGE WORK: Good communicators; idioms<br/> |
| -- |
SKILLS: Dealing with communication breakdown<br/> |
| -- |
CASE STUDY: The price of success: Make recommendations to improve communications within an electronics company<br/> |
| -- |
WRITING: Email |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Unit 2: INTERNATIONAL MARKETING<br/><br/><br/><br/><br/><br/> |
| Title |
DISCUSSION: Talk about international brands<br/> |
| -- |
READING: Diego Della Valle: Italian atmosphere is central to Tod's global expansion - Financial Times<br/> |
| -- |
LISTENING: An interview with a professor of international marketing and the CEO of a training organisation<br/> |
| -- |
LANGUAGE WORK: Marketing word partnerships; Noun compounds and noun phrases<br/> |
| -- |
SKILLS: Brainstorming<br/> |
| -- |
CASE STUDY: Henri-Claude Cosmetics - creating a global brand: Devise a TV commercial for a new eau-de-cologne<br/> |
| -- |
WRITING: Action minutes |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Unit 3: BUILDING RELATIONSHIPS <br/><br/><br/><br/><br/><br/><br/> |
| Title |
DISCUSSION: Talk about building relationships<br/> |
| -- |
LISTENING: An interview with the Head of Global Corporate Responsibility of a major company<br/> |
| -- |
READING: How East is meeting West - Business Week<br/> |
| -- |
LANGUAGE WORK: Describing relations; Mutiword verbs<br/> |
| -- |
LANGUAGE WORK: Describing relations; Mutiword verbs<br/> |
| -- |
SKILLS: Networking |
| -- |
CASE STUDY: Al-Munir Hotel and Spa Group: Come up with a plan for improving customer satisfaction and loyalty<br/> |
| -- |
WRITING: Letter |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
WORKING ACROSS CULTURES: 1 Doing Business Internationally |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
REVISION UNIT A |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
BUSINESS SKILLS: 1.1 Small Talk; 1.2 E-mails |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Unit 4: SUCCESS <br/> |
| Title |
DISCUSSION: Discuss what makes people/companies successful<br/> |
| -- |
LISTENING: An interview with the MD of a technology development company<br/> |
| -- |
READING: Profile: Carlos Slim - The Telegraph<br/> |
| -- |
LANGUAGE WORK: Prefixes, present and past tenses <br/> |
| -- |
SKILLS: Negotiating<br/> |
| -- |
CASE STUDY: Kensington United: Negotiate a sponsorship deal for a football club<br/> |
| -- |
WRITING: Press release/letter |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Unit 5: JOB SATISFACTION<br/><br/><br/><br/><br/><br/><br/><br/> |
| Title |
DISCUSSION: Discuss motivational factors and do a quiz<br/> |
| -- |
LISTENING: An interview with the Director of the HR at a major company<br/> |
| -- |
READING: Marriott Hotels International/KPMG - The Sunday Times <br/> |
| -- |
LANGUAGE WORK: Synonyms and word-building; Passives <br/> |
| -- |
SKILLS: Cold-calling<br/> |
| -- |
CASE STUDY: Just good friends? Decide how to deal with in-house personal relationships<br/> |
| -- |
LISTENING: Guidelines |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Unit 6: RISK<br/> |
| Title |
DISCUSSION: Discuss different aspects of risk<br/> |
| -- |
LISTENING: An interview with the MD of the Institute of Risk Management<br/> |
| -- |
READING: Internationalization - risk or opportunity? - Financial Times<br/> |
| -- |
LANGUAGE WORK: Prefixes; Present and past tenses <br/> |
| -- |
SKILLS: Negotiating<br/> |
| -- |
CASE STUDY: Winton Carter Mining: Evaluate the risks of a new mining venture<br/> |
| -- |
WRITING: Report |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
WORKING ACROSS CULTURES: 2 Working in New Markets |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
REVISION UNIT B |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
BUSINESS SKILLS: 2.1 Negotiations; 2.2 Teleconferences |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Unit 7: MANAGEMENT STYLES<br/> |
| Title |
DISCUSSION: Discuss different aspects of management style<br/> |
| -- |
LISTENING: An interview with the author of a management book<br/> |
| -- |
READING: Anna Wintour/Jim Buckmaster - CBS/Times Online<br/> |
| -- |
LANGUAGE WORK: Management qualities; Text reference<br/> |
| -- |
SKILLS: Presentations<br/> |
| -- |
CASE STUDY: Selig and Lind: Choose a new project manager for a team<br/> |
| -- |
WRITING: Report |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Unit 8: TEAM BUILDING<br/><br/><br/><br/><br/> |
| Title |
DISCUSSION: Talk about working in teams and do a quiz<br/> |
| -- |
LISTENING: An interview with the founder of a team-building company<br/> |
| -- |
READING: Recipes for team building - Financial Times |
| -- |
LANGUAGE WORK: Prefixes, modal perfect<br/> |
| -- |
SKILLS: Resolving conflict<br/> |
| -- |
CASE STUDY: Motivating the sales team: Work out an action plan for improving the motivation of a sales team<br/> |
| -- |
WRITING: Letter |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Unit 9: RAISING FINANCE<br/> |
| Title |
DISCUSSION: Discuss how and where finance can be raised<br/> |
| -- |
LISTENING: An interview with the MD of a private equity firm<br/> |
| -- |
READING: No more easy money - Financial Times <br/> |
| -- |
LANGUAGE WORK: Financial terms, dependent prepositions <br/> |
| -- |
SKILLS: Negotiating<br/> |
| -- |
CASE STUDY: Last throw of the dice: Negotiate finance for a new film<br/> |
| -- |
WRITING: Summary |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
WORKING ACROSS CULTURES: 3. Managing International Teams |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
REVISION UNIT C |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
BUSINESS SKILLS: 3.1 Presentations; 3.2 Meetings |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Unit 10: CUSTOMER SERVICE<br/> |
| Title |
DISCUSSION: Discuss factors in and importance of customer service<br/> |
| -- |
LISTENING: An interview with the manager of a top restaurant<br/> |
| -- |
READING: Customer service is changing the world: Up close and global - Financial Times<br/> |
| -- |
LANGUAGE WORK: Complaints; Gerunds |
| -- |
SKILLS: Active listening<br/> |
| -- |
CASE STUDY: Hurrah Airlines: Deal with customer complaints<br/> |
| -- |
WRITING: Report |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Unit 11: Crisis Management<br/> |
| Title |
DISCUSSION: Discuss ways of handling crises<br/> |
| -- |
LISTENING: An interview with a professor of ethics and social responsibility<br/> |
| -- |
READING: How not to take care of a brand/expect the unexpected - Financial Times<br/> |
| -- |
LANGUAGE WORK: Handling crises; Conditionals <br/> |
| -- |
SKILLS: Asking and answering difficult questions<br/> |
| -- |
CASE STUDY: In Range: Plan a press conference to defend criticism of a video game<br/> |
| -- |
WRITING: Article/report |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Unit 12: MERGERS AND ACQUISITIONS <br/> |
| Title |
DISCUSSION: Define and discuss acquisitions, merges and joint ventures <br/> |
| -- |
LISTENING: An interview with the Director of an M&A research centre<br/> |
| -- |
READING: Green targets - Corporate Knight<br/> |
| -- |
LANGUAGE WORK: Describing mergers and acquisitions, prediction and probability <br/> |
| -- |
SKILLS: Making a presentation<br/> |
| -- |
CASE STUDY: Rinnovar International: Present recommendations for an acquisition<br/> |
| -- |
WRITING: Report |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
WORKING ACROSS CULTURES: 4. International negotiations |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
REVISION UNIT D |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
BUSINESS SKILLS: 4.1 Interviews; 4.2 Presentations |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Writing File |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Activity File |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Grammar Reference |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Audio Scripts |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Glossary |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc. |
"Market Leader 3rd Edition has been completely updated to reflect the fast-changing world of business using authoritative and authentic business sources such as the Financial Times. The 3rd Edition Course Book includes: All new reading texts from the financial times; All new case studies with opinions on DVD-ROM from successful consultants who work in the real world of business; All new listening texts reflecting the global nature of business, with interviews that can be viewed on the DVD-ROM; New 'Working Across Cultures' spreads; New vocabulary trainer (www.marketleader.vocabtrainer.net). EXTRA Business Skills lessons: a task-based approach to the development of core business skills such as Presentations, Negotiations and Meetings. The DVD-ROM includes: Video interviews with business expertsè All course book audio; New i-Glossary; Practice exercises." (Book cover). |
| 521 ## - TARGET AUDIENCE NOTE |
|---|
| Target audience note |
Course book intended for upper-intermediate Business English learners. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
English language |
| General subdivision |
Studying and teaching |
| -- |
Foreign speakers. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
English language |
| Form subdivision |
Business English |
| General subdivision |
Problems and exercises. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Business English. |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Falvey, David |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Kent, Simon |
| 856 42 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
<a href="https://pearsonerpi.com/en/elt/block-b/market-leader-3rd-ed-extra-upper-intermediate-course-book-w-dvd-rom-213481">https://pearsonerpi.com/en/elt/block-b/market-leader-3rd-ed-extra-upper-intermediate-course-book-w-dvd-rom-213481</a> |
| Public note |
Publisher's Website. |
| 856 42 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
<a href="https://ottawa.bibliocommons.com/item/show/1067787026">https://ottawa.bibliocommons.com/item/show/1067787026</a> |
| Public note |
Check the Ottawa Public Library (OPL) catalogue. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
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| Source of classification or shelving scheme |
|
| Koha item type |
Livres |
