The cover page includes: "with MyEnglishLab Online Workbook and Resources ; access code inside"

Includes a glossary.

"Discover the innovative world of Business Partner, a new eight-level business English course for learners and professionals who want to communicate effectively in English in the workplace. Partnering with the Financial Times means that this course also offers a wealth of international business information on a wide variety of topics.
Personalize your learning experience with a structured modular approach that gives the flexibility to focus on specific needs and learning outcomes. Study real-life business stories provided through authentic videos that draw you in and keep you motivated.
Study real-life business stories provided through authentic videos that draw you in and keep you motivated.
Learn about key business topics such as Careers choices, Business Sectors, Projects, Global Markets and Communication.
Immerse yourself in the integrated video-based Communication skills training programme to develop awareness of communication issues, including building rapport, dealing with interruptions, managing conversations, dealing with disagreement and responding to customer concerns.
Get practical training in functional business skills such as networking, selling a product, dealing with conflict and generating and presenting ideas.
Work on realistic case studies in the Business workshops.
Evaluate your progress step by step against the Global Scale of English Learning Objectives for Professional English.
Prepare for business English exams such as BEC, BULATS, LCCI and PTE Professional." (Book Cover)

CONTENTS

Unit 1 TRAVELLING FOR WORK
1.1 Business travel -- Video: Business travel -- Vocabulary: Transport, accommodation and travel -- Project: Helping a business traveler
1.2 Events management -- Listening: Interview with an Events Manager -- Grammar: Comparatives and superlatives -- Speaking and writing: Choose a venue for a party -- Pronunciation: The letter 'r'
1.3 Communication skills: Small talk -- Video: Making small talk -- Pronunciation: Showing interest in small talk -- Functional language: Making small talk -- Task: Practice making small talk with colleagues
1.4 Business skills: Dealing with problems -- Listening: Talking about problems -- Functional language: Explaining and solving IT problems -- Task: Practice explaining and solving an IT problem
1.5 Writing: Email - Asking for information -- Model text: Email asking for information -- Functional language: Phrases for writing an email -- Grammar: can and could to ask for information -- Task: Write an email asking for information
Business workshop 1: A business trip -- Reading: Website of a music talent agency -- Listening: Phone call to arrange a business trip -- Task: Rearrange plans
Review

Unit 2 BUSINESS LOCATION
2.1 Dovetailed in Cambridge -- Video: Choosing a business location -- Pronunciation: Syllables and stress -- Project: Researching the location of a company
2.2 Visiting Singapore -- Pronunciation: Stress in noun phrases -- Reading: Singapore creates a tropical wildlife paradise -- Grammar: enough and too -- Speaking and writing: Describing problematic situations
2.3 Communication skills: Checking and clarifying -- Video: Clarifying information -- Functional language: Checking and clarifying -- Task: Checking and clarifying information in a meeting
2.4 Business skills: Starting a meeting -- Listening: A meeting -- Functional language: Opening a meeting, referring to the agenda and stating purpose -- Task: Opening a meeting
2.5 Writing: Short communications -- Model text: Short messages -- Functional language: Abbreviations -- Grammar: Present Continuous -- Task: Informal and formal messages
Business workshop 2: A new location -- Listening: New office locations -- Reading: Magazine report -- Task: Choose a location Review

Unit 3 RETAIL
3.1 The Ziferblat café -- Video: An unusual café -- Vocabulary: Shops and the shopping experience -- Project: A survey about shopping habits 3.2 The retail experience -- Listening: Shopping experience -- Grammar: Past Simple and Past Continuous -- Pronunciation: Past Simple -- Writing: Writing a tweet
3.3 Communication skills: Solving workflow problems -- Video: Dealing with a problem -- Functional language: Solving problems -- Pronunciation: Stress in short sentences -- Task: Dealing with a workflow problem
3.4 Business skills: Presenting results -- Listening: A presentation -- Functional language: Signposting a presentation -- Task: A presentation 3.5 Writing: An online review form -- Model text: An online review -- Functional language: Phrases from a review -- Grammar: Types of adverbs -- Task: An online review
Business workshop 3: Pop-up stores -- Reading: Article about a famous retailer -- Listening: Market research interviews -- Task: Design your own pop-up store Review

Unit 4 WORK PATTERNS
4.1 My working life -- Video: The working day -- Vocabulary: Vowel sounds: British English and American English -- Project: Researching work patterns 4.2 Executives at work -- Reading: Women in Business -- Grammar: Present Perfect simple -- Pronunciation: Present Perfect Simple -- Speaking: Asking and answering questions using the Present Perfect Simple
4.3 Communication skills: Making group decisions -- Video: Approaches to decision-making -- Functional language: Facilitating a decision-making meeting -- Task: Discussing proposals in a meeting
4.4 Business skills: Phoning to change arrangements -- Listening: Changing an appointment on the phone -- Functional language: Rescheduling appointments on the phone -- Task: Roleplay a phone call to confirm an appointment
4.5 Writing: Confirming arrangements -- Model text: Emails making and confirming arrangements -- Functional language: Phrases for confirming, inviting questions, thanking, apologising and concluding in an email -- Grammar: Prepositions of time -- Task: Write an order confirmation letter
Business workshop 4: The Holsted way -- Listening: Presentation about company culture; Meeting about work patterns -- Task: Negotiate changes -- Writing: Reply to an email
Review

Unit 5 MONEY
5.1 Going cashless -- Video: Cashless payments -- Vocabulary: Money; Collocations -- Project: Creating an advertising campaign to persuade people to go cashless
5.2 Consumer spending -- Listening: Podcast about money -- Grammar: First conditional -- Pronunciation: Intonation in conditionals -- Speaking: Talking about yourself
5.3 Communication skills: Negotiating team roles -- Video: Negotiating roles -- Functional language: Agreeing on team roles in meetings -- Task: Team Tasks Game
5.4 Business skills: Presenting facts and figures -- Listening: Presentation about retail banking -- Functional language: Quoting figures in presentations -- Pronunciation: Numbers and figures -- Task: Give a presentation on equal pay
5.5 Writing: Letter about a price increase -- Model text: Formal letter -- Functional language: Reasons, explanations, enclosures, conclusions -- Grammar: because, so, so that -- Task: A letter explaining price increases
Business workshop 5: Local economy boost -- Listening: A town council meeting -- Reading: Information on a local government website -- Speaking: Choose a project -- Task: Announcement for the town council website Review

Unit 6 TEAMWORK
6.1 Working together -- Video: Teamwork in extreme situations -- Pronunciation: Vowel sounds: /ɪ/, /i:/, /aɪ/ and /ɪə/ -- Vocabulary: Teamwork; Word building - verbs and nouns -- Project: Plan and make a schedule for a meeting

6.2 Team building -- Reading: The rise of sport at work -- Pronunciation: Linking between words -- Grammar: pronouns with some- and every- -- Speaking and writing: Describing people, places, things, jobs and studies
6.3 Communication skills: Supporting a colleague -- Video: Offering support to a colleague -- Functional language: Encouraging and motivating -- Task: Supporting a colleague 6.4 Business skills: Being positive in meetings -- Listening: A recruitment problem -- Functional language: Supporting, building on and questioning ideas in a meeting -- Task: Supporting, building on and questioning ideas in a meeting
6.5 Writing: Making requests -- Model text: Email making requests -- Functional language: Making requests -- Grammar: Linking words for sequence -- Task: An email making a request
Business workshop 6: The Amazing Chair Company -- Listening: Employees talk about their jobs -- Reading: Business emails -- Task: Rearrange team roles Review

Unit 7 RESEARCH & DEVELOPMENT 7.1 A nimble company -- Video: Developing a new product -- Vocabulary: Research and development -- Project: Planning product testing
7.2 Innovation -- Reading: Henn na Hotel -- Grammar: can, have to, need to -- Pronunciation: can and can't -- Speaking and writing: Explanation of a process
7.3 Communication skills: Giving explanations -- Video: Giving explanations -- Functional language: Explaining a procedure clearly and effectively -- Pronunciation: Phrasing and pausing when giving instructions -- Task: Explain how to use an app
7.4 Business skills: Dealing with technical problems -- Listening: Problems and solutions in a webinar -- Functional language: Signalling and dealing with technical problems -- Task: Dealing with technical problems in an online meeting
7.5 Writing: Preparing slides -- Model text: Presentation slides -- Functional language: Language used in slides -- Grammar: Wh- questions -- Task: Slides for a presentation
Business workshop 7: Zapatos Trujillo S.A. -- Listening: Conversation about shoe manufacturing -- Reading: Progress report -- Task: Manage production -- Writing: Email explaining the board's decision Review

Unit 8 GREEN SOLUTIONS
8.1 Green business -- Video: Tourism in Punta de Lobos -- Pronunciation: /ɜ:/, /ʊ/, /u:/ and /əʊ/ -- Vocabulary: The environment -- Project: Protecting the environment
8.2 Transport solutions -- Listening: An interview about public transport -- Grammar: should and could for advice and suggestions -- Pronunciation: should and could -- Writing: Email offering advice and suggestions
8.3 Communication skills: Giving and receiving feedback -- Video: Feedback in a review meeting -- Functional language: Giving and receiving feedback -- Task: Practice giving and receiving feedback
8.4 Business skills: Managing questions -- Listening: A Q&A session in a presentation -- Functional language: Managing a Q&A session -- Task: Roleplay a Q&A session
8.5 Writing: An intranet update -- Model text: An intranet update -- Functional language: Language for giving an update -- Grammar: Future forms -- Task: Write an intranet update
Business workshop 8: Walsh Ryan's green office -- Reading: Report about office energy use -- Listening: Ways to reduce energy costs and waste -- Task: Present ideas on waste and energy reduction Review

Pronunciation

Grammar reference

Additional material

Videoscripts

Audioscripts

Glossary

Autres auteurs : Mike Hogan, Lizzie Wright